Turn Your MadCap Flare Documentation Into AI-Ready Knowledge
AGO integrates with MadCap Flare to transform your technical documentation, help systems, and knowledge bases into AI-powered support that answers customer questions instantly.
What is the AGO + MadCap Flare Integration?
The AGO MadCap Flare integration connects your published Flare output to AGO's AI platform. Whether you publish to HTML5, PDF, or other formats, AGO can index your MadCap Flare content and use it to power intelligent customer support.
MadCap Flare is widely used for technical documentation, software help systems, and enterprise knowledge bases. These are exactly the types of content that customers frequently have questions about. AGO transforms this documentation investment into instant, accurate support.
The integration respects Flare's content structure, including topics, conditions, and variables. AGO understands the hierarchical nature of technical documentation and can navigate through related topics to provide comprehensive answers.
Benefits of AGO with MadCap Flare
Maximize the value of your technical documentation
Leverage Your Documentation Investment
Technical writing teams invest significant effort in MadCap Flare content. AGO transforms this investment into customer-facing value, providing instant support without duplicate content creation.
Technical Accuracy Maintained
AGO references your official MadCap Flare documentation directly. Customers receive accurate technical information from your source of truth, not paraphrased or potentially incorrect summaries.
Complex Topic Navigation
Technical questions often span multiple topics. AGO understands relationships between Flare topics and can synthesize information from multiple sources to provide complete answers.
Version and Condition Awareness
If you use Flare conditions for different product versions or audiences, AGO can be configured to reference the appropriate content variant for each customer context.
Use Cases for AGO + MadCap Flare
How organizations use AGO with their Flare documentation
Software Product Support
Software companies maintaining user documentation in MadCap Flare use AGO to provide instant technical support. Users get accurate answers from official documentation without waiting for support tickets or searching through help systems.
Hardware and Manufacturing Documentation
Companies with technical manuals, installation guides, and troubleshooting procedures in Flare use AGO to support technicians and end-users with instant access to the right documentation sections.
Medical Device and Compliance Documentation
Regulated industries using Flare for compliance documentation connect AGO to provide accurate, controlled responses from approved content. Ensure customers receive only validated information.
Enterprise Knowledge Management
Organizations using Flare as an enterprise knowledge platform connect AGO to make internal documentation accessible through conversational AI, reducing time spent searching for procedures and policies.
How the MadCap Flare Integration Works
Connect your Flare output to AGO
Publish Your Flare Output
Build your MadCap Flare project to your preferred output format. AGO works with HTML5 output, WebHelp, and other web-based formats. Publish to a location AGO can access.
Connect AGO to Your Documentation
Point AGO to your published Flare output. AGO crawls and indexes your content, understanding the topic structure, cross-references, and content hierarchy.
Deploy AI-Powered Documentation Support
Your AI agents can now answer questions using your Flare documentation. Deploy to your website, help desk, or support channels for instant technical support.
Why AGO for MadCap Flare?
AGO understands that technical documentation is different from marketing content or general knowledge bases. Our AI is tuned for the precision and accuracy that technical documentation requires, providing exact information rather than general summaries.
MadCap Flare users have invested in structured content for a reason. AGO leverages that structure, understanding topic hierarchies, cross-references, and content relationships to provide contextually appropriate answers.
For technical documentation teams, AGO provides analytics that show which topics generate questions, where users struggle, and what documentation gaps exist. These insights feed back into your Flare content strategy, improving documentation quality over time.
Ready to Connect MadCap Flare to AGO?
Transform your technical documentation into intelligent customer support. Book a demo to see how AGO works with your Flare content.