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NewHelp inside your product

AI agents for your customers

Answer questions, complete tasks inside your product, and bring in your team when needed.

Helping customers at

MiraklSilaeTickeeReekomTemanaCautioneoSolocalOffice du ViagerASCND
Featured by OpenAIDiscover our work with Mirakl
NewA NEW WAY TO HELP YOUR CUSTOMERS

Help inside your product

Let your customers find a record, change a view or prepare an update just by asking. The agent works on the page they’re already using.

  • Opens the right page
  • Adjusts filters and views
  • Prepares changes for review
Bring AGO into your product

Your team chooses the actions. Your customers stay in control.

Interactive demoSample data
Your workspaceBilling

Invoices

Invoices / Sample data
InvoiceDue dateStatus
INV 1042Sep 1Overdue
INV 1043Sep 4Paid
INV 1044Sep 5Overdue
AGO

Try it. Watch the page change.

The agent changes the view, right inside your product.

And wherever the conversation starts

Customer support

Answers grounded in your knowledge and live data, with the context passed to your team when a customer needs a human.

MiraklSee Mirakl’s story

Lead qualification

Help customers choose the right product and turn their questions into qualified leads your sales team can follow up on.

Temana ImportSee Temana Import’s story
CONNECTED TO YOUR PRODUCT AND CHANNELS

Help your customers with the context of your product

Help on the page your customer is using

Embed the agent in your app so it can explain the current page, open another view or adjust a filter through the controls you expose.

Start with a defined scope

Connect a knowledge source and choose a first use case. Test it with your team before opening access to customers.

Choose the actions your agent can take

Let the agent navigate, filter a list or prepare a form. Your team defines the available actions and where the user must confirm a change.

Configure access for your users

Choose which agents are public and which require authentication. Configure access rules for your users and review them before deployment.

Connect your existing helpdesk

Connect AGO to Zendesk, Intercom or HubSpot and configure the handoff so your team receives the conversation context in its tools.

Review changes and test the result

Identify gaps in your knowledge, review proposed corrections and run test scenarios to check the agent’s answers.

Explore all integrations →

Real impacts on your business

20 to 50%
Cut in support cost
96%
CSAT score (Mirakl, 2025)
800k+
Conversations handled
70%
Tickets resolved by AI
On the client side, we are already seeing meaningful changes in usage. Some clients have fully integrated our digital agent into their daily routines. Whenever a question comes up or there is an internal discussion, their reflex is to turn to the agent.
OpenAIFeatured by OpenAI·OpenAI published a story about our work with Mirakl
Juliette Hendouze

Juliette Hendouze

Director Customer Services at Mirakl

Explore the case study
PILLAR 2, EXPERTISE ON TAP

Ship agents on your own. Or with us.

AGO is built for teams that continuously iterate on their customer experience. When you want more firepower, a dedicated AI Engineer is in the loop on every account to tune, monitor and ship improvements alongside your team.

Co construction model

Your team brings the domain knowledge. Our team brings the agent expertise. The artifact is yours, the operational uplift is shared.

Weekly tuning rhythm

Every week the AI Engineer reviews failed conversations, ships prompt and tool changes, reports on quality KPIs.

Tailored experience for your customers

Need a flow, an interface, or a behavior that doesn't exist yet? We build it for you. Your use case never waits on our roadmap.

Easy connection to your business!

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Jira logo

Connect your stack in minutes

Plug in your helpdesk, your docs and your APIs without a migration project. AGO works with the tools you already run.

Your knowledge, instantly searchable

Agents pull the right answer from your sources in real time, so customers get accurate replies grounded in your content.

Always in sync

When your content changes, the agent stays up to date. No stale answers, no manual copy paste.

Built on what you already use

Keep your existing workflows and ownership. AGO sits on top of your stack instead of replacing it.

HOW IT WORKS

From question to answer in seconds.

Every customer question flows through AGO, grounded in your documentation and live business data.

STATUSAwaiting input
01 / 06
USERAGODOCSAPI
  1. 01
    A customer asks a question
  2. 02
    The request reaches the AGO platform
  3. 03
    AGO fetches the right context from your documentation
  4. 04
    AGO calls your APIs for real time data
  5. 05
    AGO answers the customer with a sourced response
IMPROVE ANSWERS WITH YOUR TEAM

Find a knowledge gap, review the fix, test the answer

Measure whether your knowledge answers customer questions. Review proposed changes and use test scenarios to check the result.

Illustrative scenario

A customer cannot find how to download an invoice.

This fictional example shows the review process, not a measured customer result.

  1. Find the missing information

    Evaluate reference questions, including questions drawn from conversations, against your knowledge base.

    Knowledge gap

    The billing guide explains payment methods but does not describe how to download an invoice.

  2. Prepare a correction

    Review a proposed addition alongside the original document and its source.

    Suggestion / Editable

    Add to the billing guide: “Open Billing, select the invoice, then choose Download PDF.”

  3. Your team decides

    A reviewer checks the steps in the product, edits the suggestion if needed, then accepts or rejects it.

    Awaiting human review

    The proposed paragraph stays pending until your team accepts it. The source for this example is the billing guide.

  4. Test the answer after the correction

    Run an invoice question in Agent Lab and compare the answer with the expected steps and source.

    Illustrative test result

    The answer now gives the download steps and cites the updated billing guide. Your team reviews the evaluation before expanding the tests.

Explore knowledge and testing in AGO
TICKETING & ESCALATION

Seamless escalation to any helpdesk platform.

When a question requires a human, AGO checks your routing rules and creates a rich ticket in the right system, for the right team, with full context.

STATUSAwaiting input
USERAGOZENDESKJIRA
  1. 01
    A customer asks a question
  2. 02
    AGO detects a rule says it's for a human
  3. 03
    AGO selects the right destination
  4. 04
    A rich ticket is created in Zendesk or Jira
GET STARTED

Ready to reimagine your customer experience?

Deploy AI agents that truly understand your customers and your business. Book a demo with our team to see Ago in action.

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