AGO, The Customer Agent OS
AI agents built into your product, so users can ask questions, complete actions, and get help from lead qualification to support.
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Your customers already live inside your product. Your agent should too.
AGO agents run inside your app, your WhatsApp or your Messenger and are securely integrated to your business data.
In app agent
Embed AGO directly in your product so the agent has the user session, the current page and can guide them.
Omnichannel by default
Help your customers from multiple places: widget, email, WhatsApp, Messenger.
Real time data from your MCPs and APIs
Query order status, customer records, and live data the moment a question is asked.
Business knowledge
Connect directly to your existing tools and platforms with zero config connectors. Your knowledge stays current. Content syncs in real time so agents never serve outdated information.
Real impacts on your business
On the client side, we are already seeing meaningful changes in usage. Some clients have fully integrated our digital agent into their daily routines. Whenever a question comes up or there is an internal discussion, their reflex is to turn to the agent.
Featured by OpenAI·OpenAI published a story about our work with Mirakl
Juliette Hendouze
Director Customer Services at Mirakl
Ship agents on your own. Or with us.
AGO is built for teams that continuously iterate on their customer experience. When you want more firepower, a dedicated AI Engineer is in the loop on every account to tune, monitor and ship improvements alongside your team.
Co construction model
Your team brings the domain knowledge. Our team brings the agent expertise. The artifact is yours, the operational uplift is shared.
Weekly tuning rhythm
Every week the AI Engineer reviews failed conversations, ships prompt and tool changes, reports on quality KPIs.
Tailored experience for your customers
Need a flow, an interface, or a behavior that doesn't exist yet? We build it for you. Your use case never waits on our roadmap.
Connect your stack in minutes
Plug in your helpdesk, your docs and your APIs without a migration project. AGO works with the tools you already run.
Your knowledge, instantly searchable
Agents pull the right answer from your sources in real time, so customers get accurate replies grounded in your content.
Always in sync
When your content changes, the agent stays up to date. No stale answers, no manual copy paste.
Built on what you already use
Keep your existing workflows and ownership. AGO sits on top of your stack instead of replacing it.
From question to answer in seconds.
Every customer question flows through AGO, grounded in your documentation and live business data.
- 01A customer asks a question
- 02The request reaches the AGO platform
- 03AGO fetches the right context from your documentation
- 04AGO calls your APIs for real time data
- 05AGO answers the customer with a sourced response
Build and test AI agents, fast.
Spin up a new agent in minutes.
Connect docs, ticketing, databases, APIs.
Run scenarios, replay real conversations.
Decide who can talk to which agent.
AGO evaluates and proactively looks for issues in conversations.
Feed insights back. Compounding quality.
Seamless escalation to any helpdesk platform.
When a question requires a human, AGO checks your routing rules and creates a rich ticket in the right system, for the right team, with full context.
- 01A customer asks a question
- 02AGO detects a rule says it's for a human
- 03AGO selects the right destination
- 04A rich ticket is created in Zendesk or Jira
Ready to reimagine your customer experience?
Deploy AI agents that truly understand your customers and your business. Book a demo with our team to see Ago in action.