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AGO

The Customer Agent OS

AI agents built into your product, so users can ask questions, complete actions, and get help from lead qualification to support.

Trusted by teams at
MiraklSilaeTickeeReekomTemanaCautioneoSolocalOffice du ViagerASCND
96%
CSAT score
Mirakl, 2025
800k+
Conversations handled
across teams
70%
Tickets resolved by AI
with no human escalation
PILLAR 1, DEPTH OF INTEGRATION

Your customers already live inside your product. Your agent should too.

AGO agents run inside your app, your WhatsApp or your Messenger and are securely integrated to your business data.

In app agent

Embed AGO directly in your product so the agent has the user session, the current page and can guide them.

Omnichannel by default

Help your customers from multiple places: widget, email, WhatsApp, Messenger.

Real time data from your MCPs and APIs

Query order status, customer records, and live data the moment a question is asked.

Business knowledge

Connect directly to your existing tools and platforms with zero config connectors. Your knowledge stays current. Content syncs in real time so agents never serve outdated information.

Native to your helpdesk

AGO plugs in front of what you already run. Tickets, conversations, and routing rules flow to your existing helpdesk.

PILLAR 2, EXPERTISE ON TAP

Ship agents on your own. Or with us.

AGO is built for teams that continuously iterate on their customer experience. When you want more firepower, a dedicated AI Engineer is in the loop on every account to tune, monitor and ship improvements alongside your team.

Co construction model

Your team brings the domain knowledge. Our team brings the agent expertise. The artifact is yours, the operational uplift is shared.

Weekly tuning rhythm

Every week the AI Engineer reviews failed conversations, ships prompt and tool changes, reports on quality KPIs.

Tailored experience for your customers

Need a flow, an interface, or a behavior that doesn't exist yet? We build it for you. Your use case never waits on our roadmap.

On the client side, we are already seeing meaningful changes in usage. Some clients have fully integrated our digital agent into their daily routines. Whenever a question comes up or there is an internal discussion, their reflex is to turn to the agent.
Featured by OpenAI·OpenAI published a story about our work with Mirakl
Juliette Hendouze

Juliette Hendouze

Director Customer Services at Mirakl

Explore the case study
What struck us most was the speed of deployment. From our first meeting to a product running in production, AGO moved fast while taking our specific constraints into account from the start. They adapted to our context and built a solution that genuinely fit our needs.
75-85%of conversations deflected (up from 40%)
Xavier Kerouanton

Xavier Kerouanton

VP Partner Experience, Silae

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What impressed us most is the quality and relevance of the conversations. Users keep engaging with the agent because the answers are genuinely useful.
Marion Banuls-Oillo

Marion Banuls-Oillo

Digital Solutions Expert, L'Office du Viager

Explore the case study
HOW IT WORKS

From question to answer in seconds.

Every customer question flows through AGO, grounded in your documentation and live business data.

STATUSAwaiting input
01 / 06
USERAGODOCSAPI
  1. 01
    A customer asks a question
  2. 02
    The request reaches the AGO platform
  3. 03
    AGO fetches the right context from your documentation
  4. 04
    AGO calls your APIs for real time data
  5. 05
    AGO answers the customer with a sourced response
AGENT LIFECYCLE

Build and test AI agents, fast.

01
Create your agent

Spin up a new agent in minutes.

02
Plug a source of knowledge and APIs

Connect docs, ticketing, databases, APIs.

03
Test it in the agent lab

Run scenarios, replay real conversations.

04
Put it in production with access control

Decide who can talk to which agent.

05
Monitor the quality of every conversation

AGO evaluates and proactively looks for issues in conversations.

06
Improve the agent

Feed insights back. Compounding quality.

TICKETING & ESCALATION

Seamless escalation to any helpdesk platform.

When a question requires a human, AGO checks your routing rules and creates a rich ticket in the right system, for the right team, with full context.

STATUSAwaiting input
USERAGOZENDESKJIRA
  1. 01
    A customer asks a question
  2. 02
    AGO detects a rule says it's for a human
  3. 03
    AGO selects the right destination
  4. 04
    A rich ticket is created in Zendesk or Jira
GET STARTED

Ready to reimagine your customer experience?

Deploy AI agents that truly understand your customers and your business. Book a demo with our team to see Ago in action.