AI in customer operations
From customer operations to the edge of what’s next.
Featured articles
FeaturedGenAI Days Paris 2026: Recap of Every Talk
An in depth recap of every talk from GenAI Days Paris 2026, the conference co organized by AGO on April 16, 2026.
FeaturedImagine Summit 2025: The Developer in the Age of Generative AI
Maxime Thoonsen will speak at Imagine Summit on December 4th in Rennes about the transformation of the developer role, from coding agents to agent clusters.
Latest articles
Why Chatbots Fail on Complex Tickets (And What to Do About It)
Most AI chatbots handle simple questions well but break down on multi-step cases. Here is what goes wrong and how persistent agents fix it.
Create Agents and AI Tools with AGO's MCP server
Discover how AGO's MCP server enables developers to create and manage both AI agents and tools directly from their development environment using Claude Code and other MCP clients.
MCP UI: A new way to build interactive AI-powered experiences
Discover the new trend of MCP UI that enables fully interactive and reliable user interfaces powered by AI.
Maxime Thoonsen on Comptoir IA: Building the Future of Customer Operations
AGO's CTO Maxime Thoonsen discusses AI innovation, customer operations, and the future of business automation on the Comptoir IA podcast.