The AGO Platform: AI Agents That Actually Work
A complete platform to deploy AI agents that answer your customers, take actions in your systems, and continuously improve—with full visibility into what's happening.
Agents That Take Action in Your Backoffice
Not just chatbots that answer questions—AI agents that actually do the work.
Process Orders & Refunds
Agents can access your order management system to check status, process returns, and issue refunds autonomously.
Update Customer Records
Modify addresses, preferences, subscription plans directly in your CRM without human intervention.
Trigger Workflows
Escalate to the right team, create tickets, send notifications—agents orchestrate your entire support workflow.
Connected to All Your Documentation
Your agents have access to everything they need to give accurate answers.
Any Source, One Platform
Connect Notion, Confluence, Google Drive, Zendesk, Intercom, your website, PDFs, and more. All your knowledge in one place, ready for AI.
Smart Retrieval
Advanced semantic search finds the right information even when customers don't use the exact words. No more "I couldn't find that" responses.
Always Up-to-Date
Automatic sync keeps your knowledge base current. Update your docs, and agents immediately have the latest info.
Real-Time Data
Query your databases and APIs in real-time for order status, account info, inventory levels—live data, not stale docs.
Continuously Improve Response Quality
A complete toolkit to monitor, test, and enhance your AI agents over time.
Conversation Review
Review agent conversations, flag issues, and provide feedback that improves future responses.
Knowledge Gap Detection
Automatically identify questions your agents can't answer well—so you know what documentation to add.
A/B Testing
Test different prompts, tones, and response strategies to find what works best for your customers.
Prompt Engineering
Fine-tune agent behavior with a visual prompt editor. No coding required.
Quality Scoring
Automatic scoring of every conversation for accuracy, helpfulness, and tone.
AI Self-Improvement
Agents learn from every interaction and automatically improve their responses over time.
Real-Time Visibility Into Everything
Know exactly what's happening on your platform, right now.
Live Dashboard
See conversations happening right now, resolution rates, response times, and customer satisfaction in real-time.
Topic Trends
Automatically categorize conversations to spot emerging issues, product feedback, and support trends.
Agent Performance
Track how well each agent is performing, compare channels, and identify optimization opportunities.
Configure Agents for Your Use Case
Full control over agent behavior, knowledge access, and capabilities.
Model Selection
Choose the AI model that fits your needs—GPT-4, Claude, or others. Tune temperature and parameters for your use case.
Knowledge Scoping
Control which knowledge sources each agent can access. Restrict by source, tags, or metadata filters.
Tool Permissions
Enable specific tools for each agent. Control what actions they can take in your systems.
Access Control
Permission-based agent access. Control which users and groups can interact with specific agents.
Prompt Engineering
Customize agent personality, tone, and behavior with visual prompt editing tools.
Multi-Agent Setup
Create specialized agents for different teams or use cases. Route users to the right agent automatically.
Ready to See the Platform?
Book a demo with Maxime to see how AGO can transform your customer operations.