Co-fondateur
À propos de Damien Mourot
Passionate about transforming customer operations through AI. Previously led AI teams at multiple SaaS companies.
Articles de Damien Mourot
Articles de Damien Mourot
Pas encore d'articles.
Why Chatbots Fail on Complex Tickets (And What to Do About It)
Most AI chatbots handle simple questions well but break down on multi-step cases. Here is what goes wrong and how persistent agents fix it.
Feb 15, 2026
2 min read
Maxime Thoonsen on Comptoir IA: Building the Future of Customer Operations
AGO's CTO Maxime Thoonsen discusses AI innovation, customer operations, and the future of business automation on the Comptoir IA podcast.
Jul 30, 2025
1 min read