AI agents that answer and act for your customers.
They work inside your product and on your channels, with each customer’s own data, and bring in your team when a person is needed.
Resolve the request, not only answer it
The agent reads the account and its history, queries your business APIs, then answers and acts. At Silae, deflection went from 40% to between 75 and 85%.
- On your site, by email, WhatsApp, Messenger and voice
- Answers about this customer’s account, through your APIs
- Hands over to your team with the whole conversation
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Help inside your product, where the customer is stuck
Embedded with the SDK, the agent knows the page the customer is on and where they stand. It opens the right screen and prepares the change. It is in production for onboarding inside the Brevo interface.
- Opens the right page
- Adjusts filters and views
- Prepares changes for the customer to confirm
Answers are based on your onboarding plan: 0 of 51 tasks done.
- How do I complete “Discover the Brevo platform step by step”?
- What’s left in Introduction to Brevo?
- What should I focus on this week?
Turn a product question into a qualified lead
The agent answers from your catalogue, collects what sales needs and passes the lead on. Temana Import’s agent does it on Messenger and on its website, in French, Tahitian and English.
- Queries your product sheets in real time
- Collects contact details in the conversation
- Routes the lead to sales through a workflow
How much is the stump grinder?
Ia ora na, I’m Temana Import’s assistant. The price of the BANDIT SG40 stump grinder is to be confirmed by our sales rep. Could you leave your name, phone and email so he can call you back with the price?
A landscaping company in Papeete, 87 •• •• ••.
Noted. Which email address should we send the quote to?
What struck us most was the speed of deployment. From our first meeting to a product running in production, AGO moved fast while taking our specific constraints into account from the start.
What every agent comes with.
- 01
Live data
Reads the customer’s real account through your APIs and MCP servers.
- 02
Knowledge in sync
Imports your help center, documentation and files, and keeps them up to date.
- 03
You choose who decides
For each type of decision: the agent alone, the agent with approval, or a person.
- 04
Tests before release
Replay your scenarios and run simulated attacks before an agent goes live.
- 05
One tone of voice
Define once how all your agents write, on every channel.
- 06
Analytics and quality
Volume, resolution, recurring topics and a quality score on conversations.
Questions about AGO Agents
Do we have to replace our helpdesk?
No. The agents work with Zendesk, Intercom, HubSpot, Help Scout and Freshdesk. AGO also has its own helpdesk if you want one.
Can the agent take actions, or only answer?
It can act: call your APIs, trigger workflows and, inside your product, navigate and prepare changes. For each type of action you decide whether it acts alone or asks for approval.
How is it priced?
By conversation: 0.50 € per conversation with a 500 € monthly minimum, and a custom price above 10,000 conversations a month.
Start with support. Extend to the whole journey.
Your business teams build the solution with an AGO AI Engineer, then evolve it on their own.
- 01 / Scope
Priority requests and your starting point
- 02 / Connect
Knowledge, data and the actions you authorise
- 03 / Measure and extend
Quality, resolution and business gains
A first 30 minute conversation with a cofounder.